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How fc777 Handles Your Personal Information

Your privacy matters at every step — from the moment you open your account to every deposit you make via DANA, OVO, or GoPay. This page explains exactly what data we collect, why we hold it, and what you can do about it.

Account Data ProtectionLocal Payment PrivacyYour Rights, Clearly StatedCookie Controls AvailableContact Us Anytime
fc777 How fc777 Handles Your Personal Information
PRIVACY CONTACT PATHS

Reach Us About Your Privacy

Team online

Live Chat Support

Open the chat widget inside your fc777 account dashboard to speak with our Indonesia support team about any privacy or data query you have.

Email Request

Send a written data request or deletion inquiry to our support email address, found in the Help section of your account settings page.

Account Help Centre

Log in and visit the Help Centre for self-service options including cookie preference updates and communication opt-out controls.

DATA HANDLING PRACTICE

How We Protect and Manage Your Data

Encryption at Every Step All data exchanged between your device and our servers travels over SSL. Stored records — including your wallet identifiers for DANA, OVO, GoPay — are encrypted at rest.
Cookie Transparency We use session cookies to keep you logged in and analytics cookies to see which pages need improvement. Non-essential cookies can be turned off in your browser without affecting your account.
Retention and Deletion Transaction records are kept in line with Indonesian regulatory requirements. When you close your account, personal data is deleted after the applicable legal retention window closes.
Data Access Requests You can request a copy of the data we hold on your account, ask us to correct inaccuracies, or request deletion by contacting support through the channels listed on this page.

Privacy Questions We Hear Most

Below are the questions our Indonesia account holders ask most often about how their data is handled on fc777.

We collect your name, email address, mobile number, and the wallet details you link — such as your DANA, OVO, or GoPay account identifiers — to verify your identity and process transactions.

No. Your linked wallet identifiers are used only to process your deposits and withdrawals. We do not sell or share this data with third-party marketers or unrelated services.

We retain transaction records for as long as required under applicable Indonesian law. After account closure, personal data is removed once the legal retention period ends.

Yes. Log in, visit the Help Centre, or contact support via live chat or email to submit a formal data access request. We will respond within the timeframe local law requires.

Go to your browser settings and adjust cookie preferences at any time. Disabling non-essential cookies does not affect your ability to log in or use your account.

Reach our support team through live chat inside your account dashboard or via the email address in the Help section. Include your account details so we can investigate promptly.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.