Reference

Terms Conditions That Cover Every Step

These terms set out what you agree to when you open an account with fc777 and use any part of the platform — including deposits through DANA, OVO, or GoPay, game access, and withdrawal requests.

Account eligibility rulesDANA, OVO, GoPay payment termsWithdrawal conditionsAccount suspension policyJurisdiction & eligibility notice
fc777 Terms Conditions That Cover Every Step
HOW WE HANDLE POLICY

Account Security and Policy Practices

We apply consistent account security and data handling practices across every registered account. Your wallet details — whether DANA, OVO, or GoPay — are never stored in plain form on our servers. Verification steps exist to protect your account, not to delay access. Here's how we approach the key areas covered by these terms.

Data Handling

Your personal and payment data is held only as long as needed to operate your account. We don't sell your details to third parties. Wallet token data follows each provider's own retention rules.

Cookie Use

We use session cookies to keep your account logged in and preference cookies to remember your lobby settings. You can clear cookies at any time through your browser or mobile app settings.

Account Security Steps

Account login uses OTP verification tied to your registered mobile number. Any change to your withdrawal wallet — from OVO to GoPay, for example — triggers a re-verification step before the new wallet activates.

Terms Update Process

When these terms change, we publish the updated version and flag it in your account notification panel. Your continued login after the notice date counts as acceptance of the revised terms.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or if you need to raise a concern about your account status, wallet verification, or a transaction dispute, contact us directly. We handle terms-related queries through the channels below. For wallet-specific issues involving DANA, OVO, or GoPay, we'll work with you to trace the transaction before escalating to the wallet provider. Players in Makassar and elsewhere across Indonesia can reach us through these same paths.

Live Chat Reach the support team directly from within your account dashboard. Live chat handles terms queries, account status questions, and wallet verification issues in one place.
Email Support For formal terms-related requests — account disputes, update acknowledgements, or closure requests — send us an email and we'll respond to your registered address.
Account Help Centre Check the Help Centre inside your account for published policy documents, terms update notices, and wallet-specific deposit and withdrawal rule summaries.

Common Questions About These Terms

The questions below cover what we hear most often about account terms, wallet rules, and what happens when something goes wrong. If your question isn't here, live chat is the quickest way to get a direct answer.

Yes. These terms cover all transactions on fc777 regardless of method. DANA, OVO, and GoPay each also carry their own wallet terms, which apply in parallel and do not replace ours.

No. Your deposit wallet must match the name on your fc777 account. Using another person's DANA, OVO, or GoPay account breaks these terms and may result in your account being suspended pending review.

Duplicate accounts are not allowed. If we detect more than one account registered to the same person, both accounts may be suspended until identity verification is completed and one account is closed.

We send a notification to your registered account dashboard when terms change. The updated version is published with the effective date clearly marked. Your next login after that date counts as acceptance.

Submit a data request through the Account Help Centre or email support from your registered address. We'll confirm receipt and process changes in line with our data handling policy and applicable law.

The core terms are the same across all regions. However, game and feature availability depends on local law where you are. Access is available only where local law and eligible regions permit it.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.